Employment Type: Full-time, 40 hours

Schedule: Monday-Thursday in office, Fridays remote

Salary: $38,000-$45,000 annually

Benefits: We offer generous PTO, dental and vision insurance, medical insurance, a 401K plan and other benefits.

Position Summary: We are looking for a Receptionist to join our incredible team! This candidate will serve as the first point of contact for Best Foot Forward and will provide a warm, professional, and welcoming experience for students, families, volunteers, donors, visitors, and staff. The Receptionist supports the daily operations of the office by managing front desk responsibilities, assisting with administrative tasks, and providing general support to ensure a positive and organized office environment.

Key Responsibilities

• Greet and welcome visitors, volunteers, students, families, and guests.
• Create a welcoming and professional front office environment.
• Maintain a clean, organized, and welcoming office environment, including the lobby, conference room, kitchen, and bathrooms.
• Complete daily opening and closing office procedures.
• Ensure meeting spaces are prepared, stocked, and ready for staff, board, and committee meetings.
• Manage office calendars, including conference room and meeting space scheduling.
• Coordinate office closures, holiday signage, out-of-office messaging, and summer hours communications.
• Maintain and update office procedures to ensure accuracy and efficiency.
• Assist Volunteer Coordinator with sign-in sheets, name tags, and basic needs
• Answer and route incoming phone calls and distribute messages or voicemails appropriately.
• Provide basic troubleshooting support for common office technology issues, including printers and computers.
• Assist with setup of new office technology, including computers, phones, laptops, and other equipment.
• Assist with external IT support for advanced technical issues.
• Receive, sort, and distribute incoming mail and packages.
• Prepare outgoing mail and packages as needed.
• Assist with scanning, copying, filing, and document preparation.
• Assist with preparation and setup for staff meetings, volunteer activities, board meeting and internal events.
• Support office celebrations and special occasions as needed.
• Update contact information in Outlook and Constant Contact.
• Receive donations and notify appropriate staff members.
• Assist with donation documentation and tracking as needed.
• Assist with Best Foot Forward events, meetings, and activities as needed.
• Assist staff with special projects and administrative tasks as assigned.
• Run occasional errands as needed.

Qualifications & Skills

• Previous receptionist, customer service, or administrative experience preferred.
• Proficient with computers, email, and office technology.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities.
• Friendly, professional, and welcoming demeanor.
• Excellent verbal and written communication skills.
• Enjoys interacting with people and supporting a collaborative team environment.

Apply Online